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  1. Making phone banking safer than ever. With HSBC Voice ID, we can recognise your voice when you call our phone banking hotline. That means we can verify your identity without the need to enter a PIN. It's an easier and safer way to use our phone banking services.

  2. B: HSBC has already launched the Caller Line Identification. As long as you have registered a valid Hong Kong local mobile phone number in HSBC, the system can automatically recognise your banking profile and verify your identity. B : After hearing the voice

  3. Voice ID. What is HSBC Voice ID? HSBC Voice ID is a new technology that uses your voice to verify your identity when you call either the HSBC Global Private Banking, HSBC Premier Elite, HSBC Premier or HSBC Personal Banking hotline. With the use of voice biometrics, HSBC Voice ID creates your unique voiceprint which combines:

  4. With HSBC Voice ID, we can recognise your voice when you call our phone banking hotline. That means we can verify your identity without the need to enter a PIN. It's an easier and safer way to use our phone banking services. How voice biometrics works.

  5. If in a state of panic, you handed over your personal data to the caller impersonating a government official, you can fall prey to a phone scam. Our latest cybersecurity survey 1 reveals that more than 80% of Hongkongers have been the target of fraud, among which 26% have already fallen prey to scams and lost an average of HKD3,800 as a result ...

  6. Ways to bank. Phone banking. Bank anywhere, anytime with phone banking from HSBC. A single number for all your phone banking services. Benefits. Access your bank account, deposits, make transactions and payments over the phone. Find branches and ATMs. Report lost credit or ATM cards.

  7. HSBC Premier Elite and HSBC Premier customers can chat with their Relationship Manager and team during service hours, for free. You can contact them via the HSBC HK Mobile Banking app, HSBC Online Banking, WhatsApp or WeChat. Chat with your Relationship Manager and team today about any banking enquiries you may have.