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Listen to people talking, people laughing, or crying. Listen to your own noises, your own breathing. Tell your partner what sounds you hear and what you think about them.
Practicing the active listening activities on this page will lead you to improve your communication skills and connect with others in unexpected ways. Active Listening skills call for quieting the mind and engaging fully in what is going on around you.
Here are five methods for defusing verbal conflict and improving effective communication: 1. Take issue with the problem or behavior, not the person By consciously dealing with the issue or the behavior, you avoid attacking the other person.
- Distractions
- Attachment to Personal Beliefs and Values
- Misinterpretations
- Overcoming Barriers to Effective Listening
We get distracted by what is going on outside (our surroundings) and inside ourselves. What’s outside that distracts us while trying to listen to someone? Noises, temperature, or what other people are saying or doing. What’s inside that distracts us from listening to someone? Thoughts, thoughts and more thoughts. Thoughts as memories, judgments, op...
Our personal beliefs and values are dear to us; they're an integral part of our point of view. We tend to find facts and evidence that support our views and we dismiss anything that weakens them. Over time we find that we’ve developed a strong bond to our point of view, we may be proud of our views and defend them if need be. Sometimes we may get i...
When we add an interpretation to what someone's saying or doing, we introduce possible errors in communication. When the message is clear and obvious, our interpretation may be correct, and we feel justified in continue to interepret what others say. We may even congratulate ourselves in being so good at guessing what others’ intentions are behind ...
• When you find yourself getting distracted with either internal or external noise, pay attention by being mindful. • When you discover any attachment to your point of view, ease up on the attachment or completely let go of it. Become curious about other points of view. • When a speaker says something unclear, avoid misinterpretations by asking the...
Reflective Listening is the most advanced form of active listening. Its basic premise is that the speaker knows best what his/her experience is, and the role of the listener is to reflect the experience back to the speaker, to mirror it. How do you reflect? You tune in to people’s words, nonverbal messages, and mood.
Improving your listening skills. Listening skills are perhaps the most important communication skill one can acquire and master. By becoming a good listener, you open the door to good communication. Before we delve into the subject of becoming a better listener, let’s answer a question that is usually asked.
Use this site to learn how you can have a terrific relationship with people at work just by improving the way you communicate with others. Tips and tools for more effective communication in the workplace.
