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How Instant Book works. You can turn Instant Book on or off anytime. Update your booking settings in the Listings tab. When using Instant Book, all booking guests must go through Airbnb’s identity verification process, agree to your House Rules and meet your guest requirements.
Our Re-booking and Refund Policy and basic requirements for Hosts help protect guests from things like last-minute host cancellations, lock-outs and listings that are misrepresented, unsanitary or lacking in promised amenities or other items.
You’re ready to book, but need to pay. The good news is we support different payment methods—it just depends on the country your payment account is located in. If you need to split up your payment, you can as long as your stay is eligible and there’s a payment plan option at checkout.
Decline a trip request. Things come up, and you might not be able to accommodate every request that comes your way. Not a problem – here’s how to handle it. Decline the request before it expires within 24 hours – your response rate will thank you! It’s one of the factors that helps you become a Superhost.
How does the Airbnb booking process work? Get the details about enquiries, requests to book, Instant Book and more. 2 min video. Fine-tuning your calendar settings for longer stays. Set your availability to attract guests seeking longer stays. 2 min read. Learn how to customise your calendar and settings to get the bookings you want.
Any changes you make to your cancellation policy will only apply to future reservations and won’t affect any pending or confirmed reservations. The cancellation policy that was set when you received a reservation will still apply to that reservation.
To refund a guest before their check-in date, go to Reservations, select a reservation, and click or tap Send or request money. To refund a guest: iOS app. Android app. Mobile browser. Click Resolution Centre and then click Send money. Select the guest that you want to send money to and click Next.
