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To cancel a reservation: iOS app. Android app. Mobile browser. Click Trips and select the reservation you want to cancel. Under Reservation details, click Cancel reservation. Choose a reason for cancelling. Click Cancel reservation. Check if you’ll receive a refund before cancelling.
Sometimes, unexpected events and emergencies pop up at the last minute. If you need to change or cancel a guest's reservation, you have options. Reservations become active 24 hours before check-in. At that point, you might notice a reservation’s status switches to “Arrives tomorrow.”
Plans change, and that’s okay. If you need to cancel, first make sure you’re logged in to your Airbnb account. Then head to your calendar, find the instance, and select Cancel Experience. Your guests will receive a notification and a full refund. Keep in mind that if you cancel, penalties are involved and may include things like a ...
The simplest way is to find the message thread with your Host in your Inbox and select Withdraw request. iOS app. Android app. Mobile browser. Go to Trips and click Show more trip plans. For a reservation that says Pending Host approval, click Cancel reservation. Click Cancel request.
Checking the status of your trip change request. You can go to your Trips to get an update on the status of a change request, or you can contact your Host directly.
Mobile browser. Go to Listings and select the listing you want to change. Click Policies and rules. Next to Cancellation policy, click Edit. Edit the settings for your policy and then click Save. Tap Listings and select the listing you want to change. Tap Cancellation policy.
Cleaning fees: Always refunded if you cancel before check-in. Airbnb service fees: Service fees are refunded if you cancel during the free cancellation period for your reservation. On-site property fees: If a hotel or other professional Host collects property fees on site, any refund of those fees is at the discretion of the Host.
