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ISO 9001 is a globally recognized standard for quality management. It helps organizations of all sizes and sectors to improve their performance, meet customer expectations and demonstrate their commitment to quality. Its requirements define how to establish, implement, maintain, and continually improve a quality management system (QMS).
a) the ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements; b) facilitating opportunities to enhance customer satisfaction; c) addressing risks and opportunities associated with its context and objectives;
ISO 9001 is defined as the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements.
The ISO 9000 family consists of the world's best known standard for quality management systems (QMS), ISO 9001, along with a set of supporting standards on quality management, all published by ISO/TC 176 and its subcommittees.
ISO 9001 是受國際認可的品質管理系統 (QMS)，適用於各種規模的企業組織。 ISO 9001 將幫助您持續管控整個作業流程的品質。 它闡述達成一貫績效表現及服務水準的方式並設定基準，是全球最受到廣泛認可的品質管理標準。
ISO 9001 is the internationally recognized Quality Management System (QMS) standard that can benefit any size organization. Designed to be a powerful business improvement tool, ISO 9001 Quality Management certification can help you to:
此第五版廢止並取代第四版(ISO 9001:2008)， 透過採用修正的章節順序，以及 適應修正的品質 管理原則與新的概念，做技術上之修訂；且廢止並取代了 ISO
