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  1. 您將在以下指引中找到需要採取的步驟,從辦理死亡登記開始。 喪親指引 - 您可以保存 或 以供參考。 常見問題. 有用的聯絡資訊. 詞彙表. 我們明白親人離世是人生困難時刻,滙豐願為您於悲傷時,幫助您處理實際問題和重要的財務決策。 了解更多。

  2. Step 1 – Registering the death. When someone passes away the death must be registered. Step 2 – Notifying us and finding out banking relationship. Once you have registered the death you should notify HSBC and find out the deceased’s asset with us. Step 3 – Emergency needs. We can release funds from the estate to pay for the certain emergency needs.

  3. Notifying us. You can notify HSBC of the death after obtaining the Death Certificate of the deceased. All you need to do is to visit one of our HSBC branches with the original or certified copy of Death Certificate of the deceased.

  4. 報失丟失的自動櫃員機卡和更換提醒. 如果舊卡有登記使用繳費靈服務,會於舊卡報失後暫停。 如果舊卡有登記使用馬會投注戶口連結服務,會於舊卡報失後暫停。 3. 請查閱提款卡的交易紀錄,如果發現有異常交易,請您盡快通知銀行跟進。 4. 若已報失的提款卡背面的簽名與銀行戶口記錄一樣,請盡快到就近分行更改簽名記錄。 如果您已安排補發卡,請留意以下項目: 新的提款卡號碼和櫃員機密碼跟舊卡一樣,收到補發卡後,建議盡快在櫃員機更改一個新的密碼會更加安全。 返回頁首.

  5. One of the available options is that while the deceased’s bank accounts remain frozen, any person who wishes to make the mortgage repayments on a temporary basis can contact us and we may allow him/her to make such repayments if he/she signs an undertaking that he/she does not acquire any interest in the mortgaged property despite making the rep...

  6. First of all, you will need to get the Death Certificate. Together with the other additional supporting documents, we should be able to provide you with a list of bank accounts held in the name of the deceased with HSBC as at the date of death.

  7. 如果您遺失了或被盗取信用卡,請立即聯絡我們。只需幾個簡單步驟,我們即可封鎖您現有的信用卡並同時申請換卡