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  1. Updated 3 May 2023. Download the templates. Communicating effectively with guests is the first step toward a positive guest experience. As a Host, you help guests feel comfortable and can encourage good reviews by communicating clearly and promptly from the moment they express interest in your space until after they’ve checked out.

  2. 2023年8月9日 · Create a business account on Airbnb using a professional email address that guests can use to reach you. Set up your business profile to fit your brand. Use your company name or main account owner’s name. For the profile photo, upload a company logo or a team or personal photo. Describe your business.

  3. How-to. Edit your account settings. You can edit your account settings, as well as some information on your public profile, from your Account section. How-to. Merging multiple accounts. You can’t merge accounts, so you will need to choose one and deactivate the other. How-to. Changing your email address.

  4. How-to. Get help or contact Airbnb Support. Whether you’re a Host or guest, find help before, during or after a stay. In this article. Contact your Host or guest. Explore the Help Centre. Visit the Resolution Centre. Contact Airbnb Customer Service. Contact your Host or guest.

  5. Fraudulent emails often come from domains that may appear similar, such as @bnb.com or @reservation-airbnb.com. But legitimate emails from Airbnb will only come from the following domains: @airbnb.com @airbnbaction.com @airbnblove.com @airbnbmail

  6. You can send a message to your Host via your Inbox. If you have any payment issues that you need to resolve, you can do so in the Resolution Centre. Note: You can send 25 messages per day or 10 messages per hour. Only you, and not your additional guests, can message Hosts through your message thread.

  7. Your first step is to make sure you meet our quality standards. Once you’re invited to host or manage an Experience, you’ll need to submit ID verification to confirm you’re really you. Then, the primary Host of the team will need to send you an email invitation to join. No longer interested in being a Co-Host?