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  1. By phone. Customers from Australia and Hong Kong, SAR of China can also call the following numbers, from Monday to Friday, excluding : Australia: 1800845079 - from 10 am to 10 pm Sydney Time. Hong Kong, SAR of China: +852 800931362 (service in English) - from 8 am to 8 pm Hong Kong Time.

  2. yoox.com is “Powered by YOOX NET-A-PORTER GROUP ”, which has offices and operations in the United States, Europe, Japan, China, Hong Kong, SAR of China and the United Arab Emirates ensuring an exceptional level of customer service: delivery is rapid and reliable to more than 100 countries around the world; returns are fast and easy and customer ...

  3. You can return any item purchased on yoox.com within 30 days of the delivery date. Here’s how: Fill out the Return Form in order to get a Return Number. Make sure the merchandise you return is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund.

  4. Shop over 5,000 brands of apparel, shoes, bags and design on YOOX Women | Fast and easy returns | Secure payments | Reliable shipping.

  5. Wp/D/dept-all SHOP IN By changing the location, delivery options of that location will apply and all items will be removed from your Shopping Bag.

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