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  1. Online Enquiry. Promise’s branches are all over Hong Kong, including Causeway Bay, Mong Kok, Kwun Tong, etc. Find your local branch now. Call our hotline at 31991199 or apply online.

  2. It is our pleasure to assist you! If you have further questions, or you cannot find the answers here, please contact our customer service representative at 3199 1199 or click here to contact us. Having technical troubles in managing your member accounts or applying for loans? Promise is here to help! Loan is transferred instantly upon approval!

  3. Can't find what you need from the FAQ section? PROMISE is here to help! Submit your enquiry or opinions via the form below and we will get back to you as soon as we can. Overview of Loan Product Information: The minimum and maximum repayment period is 3

  4. 星期日. 凌晨2時30分至早上8時30分. 星期日及公眾假期. 晚上10時至11時30分. 每月最後一個營業日. 晚上10時至早上4時. 注意:. 所有時間均以香港時間為顯示。. 在上述系統維護時,24小時會員專線及網上會員專區的貸款服務 (需更新合約者除外)是不會受影響,惟在 ...

  5. Sun. 2:30am-8:30am. Sun and public holidays. 10:00pm-11:30pm. Last business day of each month. 10:00pm-4:00am. Notes: All times displayed are in Hong Kong time. During the maintenance period, our 24-hour member hotline and the loan service in our member zone will not be affected (except for those who need to renew the Agreement).

  6. 您輸入的會員號碼須為7位數字,密碼須為6位數字 (密碼與24小時會員專線3199 1111電話系統相同) 。 如仍未能登入,請檢查以下3 個項目︰ 檢查電腦之時間是否正確。 (不可以與天文台之香港標準時間 (包括年、月、日) ,相差多於20分鐘) 啟動瀏覽器,選取 ...

  7. Promise (Hong Kong) Co., Ltd is a 100% wholly owned overseas subsidiary of SMBC Consumer Finance (hereinafter "SMBCCF"), one of the leading consumer finance institutions in Japan. Established as a licensed money lender in Hong Kong in 1992, Promise (Hong Kong) Co., Ltd inherits the experience of SMBCCF in credit management, operation management ...