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  1. Contact us. Individual Insurance Group Insurance MPF/ORSO/Macau Pension. What are you contacting us for? Talk to us now. Call our hotline at (852) 2232-8888. About services and feedback. Leave us your contact and we'll be in touch. Automatic telephone enquiry. Learn more about our automated assistance service. Customer service centres.

  2. Please submit your claim documents to our AIA financial planner / your broker / IFA or send it to us at the following address: HK : AIA Wealth Select Centre, 12/F AIA Tower, 183 Electric Road, North Point, Hong Kong Macau : AIA Customer Service Centre, Unit

  3. Contact aia. Hong Kong. Customer Service Centres: Prior booking is highly recommended - Customer Service Centre will serve customers who have made appointment with priority.

  4. 本表格所收集的个人资料根据「AIA个人资料收集声明」处理及只会被用作於联络阁下之用。然而所收集的个人资料未经您明确授权将不会转移至「AIA个人资料收集声明」列明以外之第三者机构。您可选择不向我们提供所需的个人资料,惟这样可能导致我们不能联络阁下。

  5. CREDIT FACILITY SERVICE FOR HOSPITALISATION AND MEDICAL EXPENSE PRE-APPROVAL SERVICE. To give you complete peace of mind, AIA will settle your medical expenses directly with the private hospital on your behalf. You can focus fully on your recovery without having to worry about paying bills and making a subsequent claim. View e-copy.

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  6. AIA Hong Kong & Macau is steadfast in playing a leading role to drive the economic and social development of Hong Kong and across Asia, as well as creating a better and more sustainable future for all through a transformational, long-term ESG Strategy that stays true to our purpose.

  7. You may pay cash at our Customer Service Center, Hong Kong Post offices, 7-Eleven, all Hong Kong branches of Citibank (Hong Kong) Limited or Bank of China (Hong Kong) Limited. Cash payment made at our Customer Service Center is only accepted for premium payment, levy and AIA Vitality membership fee.

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