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  1. Electronic Bill Presentment and Payment Service (EBPP) enables Standard Chartered Online Banking customers to register, receive, view and pay bills anytime and anywhere via the Bank’s internet banking, achieving a more effective management of all bills and payments without any geographical constraints. Back to top.

  2. whether your email settings have caused any email sent by us to be filtered as spam/ junk mail. whether the email address which you have registered with us is up-to-date. If in doubt, please call our Customer Service Hotline below. Priority Banking (852)2886-8866. Premium Banking (852)2886-8877.

  3. Download Standard Chartered Hong Kong credit cards forms and document here to submit your applications online.

  4. MPF FORMS AND DOCUMENTS. Opt-in/Opt-out Request Form in relation to Manulife Global Select (MPF) Scheme – “the Services”. Apply via SC Mobile app, online banking or download request form to provide consent to the Bank to receive your MPF account information. To include your MPF account balance under Manulife MPF Scheme* to the ...

  5. Download PDF. HKD Cheque Book Request Form. Now you can order HKD Cheque Book online or via SC Mobile. Simply login to Standard Chartered Online Banking and click “Help & Services” -> “Cheque Book Request” to submit your requests. For SC Mobile, please click “Services” -> “Service Request” to submit your request after login.

  6. Dispute Resolution. You may initiate a dispute request via the Bank for reversing or refunding transactions under specific circumstances of the dispute resolution scheme, such as unauthorized transactions or failed delivery of goods/ services by the merchant after a one-off pre-payment. Please note that not all credit card transactions are ...

  7. Through our one-stop, one-account convenience, you can set up Autopay free of charge to settle your recurring bills from selected merchants, relieving you of the hassle of keeping track of due dates: Simply contact us through phone banking, or call us on (852)2886-8868 with your bill account numbers ready*, or.