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2024年3月12日 · Customer Support Help with any issue. Get friendly support within 24 hours. Submit a Ticket or Email Us esr.support@esrgear.com To be sure our emails always make it to your inbox, please add us as a contact or put us on your whitelist. If you have a Gmail
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- Warranty Period
- 30-Day Money-Back Guarantee For Any Reason
- Warranty Claims For Quality-Related Issues
- Products Not Covered by Warranty
Feel free to contact us via the following methods for any product questions; we’re always happy to help. I. Submit a question through the online form here II. Send us an email at esr.support@esrgear.com
All ESR products are covered by a 12-month warranty. An upgraded 24-month warranty can be activated by joining our Super User program once a product has been received. (See packaging of participating products for more information.) In special circumstances, e.g., crowdfunding campaigns, a product’s warranty will be subject to the campaign-specific ...
For products purchased on the official ESR website, undamaged products can be returned for a full refund, regardless of reason, within 30 days of the purchase. This does not include bulk orders, which are not refundable. (Note: ordering more than 10 units of a product will be considered a bulk order.) Once the returned item(s) arrives at the addres...
Any and all quality-related defects on items sold by ESR are covered by an extensive warranty of at least 12 months, starting from date of purchase. For quality-related warranty claims, ESR will offer a new replacement item of equal value according to extent of item’s defect. In situations where replacement is not an available or preferred option, ...
Products listed below are not eligible for warranty claim: 1. Free products (given to you through social media giveaways, redeemed with Super User Points, earned through Referral Program etc.) 2. Products without sufficient proof of purchase 3. Lost or stolen products 4. Items that have passed their warranty period 5. Non-quality-related issues (af...
2020年2月12日 · 1: Restrictive Materials. Never use the following things for cleaning your Galaxy S20 phone because they may strip off water-repellent or hydrophobic and oil-repellent or oleo-phobic qualities of mobile screens.
ESR Installation Guide – Easiest & Strongest Full- Coverage Screen Protector for iPhone XR. Screen Shield 3D. iPhone 11/XR. Tempered-Glass Full-Coverage Screen Protector.
2020年11月20日 · Detach the ear tips from the earbuds. Use the metal loop of the cleaning tool to scrape off the ear wax in it. With the help of the small brush, clean off any stubborn wax left. Use a soapy wet cloth to wipe the ear tips and airdry intensively before clutching back to the earbuds. Nb: be gentle with the procedure and try not to force the loop ...
2023年3月23日 · Cleaning the Ear Tips. 1. Removing ear tips from the AirPods Pro. Pinch the tip of the AirPod Pro with your thumb and fingers while holding the device in one hand. Pull hard on the base of the ear tip, which is where it is joined to the AirPod, with your fingers to remove one ear tip. 2. Washing ear tips with warm, soapy water.
