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  1. Cancellation options due to COVID-19. To find your current options, go to cancel your reservation and choose the option that your travel plans have changed because of COVID-19. How-to. Rebook a cancelled reservation. While you can't restore a cancelled reservation, you can contact the Host and book a new reservation. How-to.

  2. First, check the status of your request. If the Host has already accepted it, then it’s subject to their cancellation policy. If it’s still pending, you can cancel, and you won’t be charged for the reservation or the service fees. How to cancel or withdraw a request.

  3. If you still need to cancel your reservation during your stay, we can help you start a request to resolve the issue with your Host. When you do this, you can choose to ask your Host to fix the problem, request a partial refund, or request to cancel your reservation for a full refund. If they accept your request, your refund will be sent to the ...

  4. Here’s how to find the cancellation policy for your Experience reservation: Before you book. You can find cancellation details on the Experience page under Things to know, and during the booking process—before you pay. After you book. To find the policy and cancellation options for your Experience reservation: iOS app. Android app. Mobile browser.

  5. To cancel a reservation: iOS app. Android app. Mobile browser. Click Trips and select the reservation you want to cancel. Under Reservation details, click Cancel reservation. Choose a reason for cancelling. Click Cancel reservation. Check if you’ll receive a refund before cancelling.

  6. Go to Trips and tap Cancelled. Select the reservation you want to book again. Tap Message Host. Go to Trips and tap Cancelled. Select the reservation you want to book again. Tap Message Host. While you can't restore a cancelled reservation, you can contact the Host and book a new reservation.

  7. You can find the refund amount and cancellation policy specific to your reservation by starting to cancel your stay or your Experience. You can also learn about the cancellation policy for your reservation by going to Trips and selecting your trip, or by reviewing your reservation confirmation email. Pay over time with Klarna.