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  1. We’ve introduced a simpler and more flexible way to search for monthly stays. Choose the Months tab to add your start date and easily customize the length of your stay. You can also use the Months tab to “dial in” the number of months for your stay. You’ll find average monthly rates instead of nightly rates and amenities ideal for ...

  2. To receive a full refund, guests must cancel within 48 hours of booking, and the cancellation must occur at least 14 days before check-in. If they cancel 14 or more days before check-in but not within 48 hours of booking, you’ll be paid 50% for all nights. If they cancel between 7 and 14 days before check-in, you’ll be paid 50% for all nights.

  3. Under Listing editor, click Your space. Click Location and then click Address. Edit your address and then click Save. Tap Profile and then tap Switch to hosting. Tap Listings and select the listing you want to edit. Under Listing editor, tap Your space. Tap Location and then tap Address. Edit your address and then tap Save.

  4. Click Status. Click Unlisted and then click Choose dates. Choose start and end dates and click Save. Tap Profile and then tap Switch to hosting. Tap Listings and select the listing you want to edit. Under Listing editor, tap Your space. Tap Status. Tap Unlisted and then tap Choose dates.

  5. Guests will have their own private bedroom with a door for sleeping. Other areas, such as a kitchen, living room, or bathroom could be shared. Bathrooms can be shared, private and attached, or dedicated exclusively to the guest. You can note this in your Listing details. Learn more about Rooms.

  6. To refund a guest: iOS app. Android app. Mobile browser. Click Resolution Centre and then click Send money. Select the guest that you want to send money to and click Next. Under Select a reason, choose the reason that best describes your refund situation. Click Next. Enter the refund amount, and add a message to your guest.

  7. Go to Trips and select the trip that you want to change. Under What you've booked, select your reservation. Under Payment details, click Get receipts and manage payments. In Your payment details, go to Scheduled payments and select Update payment details. Update your payment method and select when you want to pay.

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