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  1. Log in your online member account to withdraw approved credit without additional application or approval. Promise provides you with a convenient online platform to withdraw your loan and apply for raising your credit limit anytime.

  2. Go to "Member Log-in" page from Promise website and click "Initial setup / Forgot password", then follow the instructions on the screen; or Dial to our Member Hotline 3199 1111 and press 8 for "Initial setup / Forgot password", and then follow the instructions given by the voice system.

  3. After a number of incorrect attempts to log in, Promise disables online or hotline access to your account. To re-activate your account, you need visit any one of our branches in person. Promise (Hong Kong) Co., Limited (In the event of any inconsistency between

  4. myPROMISE!Promise offers reliable and easy personal loan, low-interest debt consolidation loan, revolving loan in Hong Kong. Apply for a personal loan now!

  5. Email Address. Have a question about our loan products or have any comments? Contact us and we will be happy to help in any way we can.

  6. Promise provides self-employed people with low-interest personal loans, no income proof needed. In just a few simple steps, the cash will be available instantly without complicated process. Whether you are self-employed or an entrepreneur, applying for the Promise No-doc Loan will only require your ID card and mobile number.

  7. Log-in / Manage Member Account. Technical Support. It is our pleasure to assist you! If you have further questions, or you cannot find the answers here, please contact our customer service representative at 3199 1199 or click here to contact us. Things to note when upload documents.