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If you purchased travel or reservation insurance with your Airbnb reservation or booking, you can also file a claim with Generali or Europ Assistance SA to get reimbursed for certain extra things you have to buy while waiting for your baggage, like clothing and
Learn what’s covered and how to file a claim if a guest gets hurt during a stay.
Host liability insurance, a part of AirCover for Hosts, provides Hosts with $1 million USD in coverage in the rare event you are found legally responsible for a guest getting hurt or their belongings being damaged or stolen while they’re staying at your place.
AirCover for guests. Every booking comes with AirCover for guests. If there’s a serious issue with your Airbnb that your Host can't resolve, we’ll help you find a similar place, depending on availability at comparable pricing. If a similar place isn’t available or you’d prefer not to rebook, we’ll give you a full or partial refund.
AirCover for Hosts provides top-to-bottom protection every time you Airbnb your place. It now includes even more protection, with guest identity verification, reservation screening, $3 million USD damage protection, protection for your valuables, and protection for parked cars and boats on your property.
Your Host can send you a reimbursement request in our Resolution Centre to cover the cost of the damage, and you’ll have 24 hours to respond. In this article. What to do if you break or damage something during your stay. If your Host sends you a reimbursement request through the Resolution Centre. Airbnb may step in to review the request.
How the Resolution Centre helps you. The Resolution Centre lets you request or send money for things related to your Airbnb trip. Guests and Hosts can ask Airbnb for help in rea….