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  1. Technical Support. It is our pleasure to assist you! If you have further questions, or you cannot find the answers here, please contact our customer service representative at 3199 1199 or click here to contact us. Manage your member account by simply logging in now. The loan is transferred online instantly upon approval.

  2. Introduce our service to your relatives/friends. From 1 April 2024 to 30 June 2024, members are entitled to obtain a cash reward of HK$1,000 if a relative/friend is referred to join us. And Referee can also enjoy the Welcome Offer. To obtain the reward, your relative/friend is required to provide your name and membership number when he/she ...

  3. Why "dual authentication" is used as the login method for "Signing loan agreement"? Promise treats the personal information of our customers and security of transaction with the utmost care. "Dual authentication" uses the following two types of information, which strengthens the security used to authenticate the identity of our customers.

  4. 您可嘗試從以下由本公司發給您的文件內找到您的會員號碼 (如適用) 於「貸款合約」上貸款合約編號欄顯示的首7位數字為您的會員號碼 或 於「月結單」上會員號碼欄顯示的首7位數字 如需職員協助,請於辦公時間內致電客戶服務熱線 3199 1199或親臨邦民任何一間分行查詢。

  5. How Promise protects you online. Promise (Hong Kong) Co., Limited ("Promise") ensures your online transactions are safe and secure. As a financial service provider, Promise is used to thinking about security. Promise uses industry standard security technology and practices to safeguard your account from any unauthorized access.

  6. Promise provides 24-hour quick and easy online loan services, allowing you to complete loan procedures anytime and anywhere. From application, to contract signing and fund transfer, the entire loan process can be completed on Promise's 24/7 online lending platform.

  7. 2023年12月1日 · About Promise. Since its establishment as a licensed money lender in Hong Kong from 1992, Promise continues to provide convenient financial services to its customers. We put our customers first, providing flexible and trustworthy personal loan solutions to help them relieve their cash flow needs anytime and anywhere.