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Home. All topics. Your reservations. Cancellations. Policies. Extenuating Circumstances Policy and the coronavirus (COVID-19) Community policy. Extenuating Circumstances Policy and the coronavirus (COVID-19) Note: As of 31 May 2022, we have updated COVID-19 coverage under our Extenuating Circumstances Policy:
You can check the status of your reservation by visiting your Inbox or by going to Trips and finding your reservation. How-to. Understanding your reservation status. Find details on the various statuses your reservation may go through. How-to. Host response time. Hosts have 24 hours to officially accept or decline a reservation request.
If a Host uses Instant Book, they may be able to cancel for additional valid reasons without consequences under certain circumstances. Some examples include: The guest makes it clear they’ll likely break one of the Host’s House Rules, like bringing a pet or smoking. The guest has several unfavourable reviews or a lack of profile information ...
Click Today > Reservations. Select the reservation you want to cancel and click Details. Click Cancel reservation. Select your answers to the questions that follow, and click Next. Review and click Cancel reservation. Tap Profile and then tap Switch to hosting. Tap Today and then tap All reservations.
Contacting Hosts is as simple as sending them a quick message on Airbnb to let them know you’re interested in their place or experience. For your safety and privacy, guests and Hosts only receive each other's phone numbers after a reservation is confirmed. Learn more about why it’s good to keep communication and transactions on Airbnb.
2021年2月9日 · The booking process at Airbnb is designed to be streamlined and straightforward. But as a new Host, you might have some questions about how it works. Once you understand the process of receiving and responding to booking enquiries, turning Instant Book on or off, keeping track of reservations, and planning ahead with your calendar, you’ll be ...
The 5-step cleaning process is a set of cleaning practices that all Hosts are required to follow between guest stays, in addition to local laws and guidelines. Details on the best way to clean can be found in Airbnb’s cleaning handbook, which includes comprehensive cleaning checklists.
