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  1. You can conveniently access your transaction records via our Online system. Keep us informed Tell us of any changes in your personal data (e.g. address change).

  2. This notice is given by Promise (Hong Kong) Co., Limited (" Promise ") to its customers and any third parties (" Third Parties ") whose personal data are collected by Promise and/or provided to Promise by its customers for its use for the purposes set out below. From time to time, it is necessary for customers to supply Promise with their ...

  3. ATM Card The ATM card must be an individual Hong Kong currency account issued by a local bank that contain the name of applicant to be used for transaction arrangement (name of applicant and bank account should be clearly shown). For example, ATM card

  4. Common Misconceptions about Loans Some people think that they are not eligible to apply for a loan with credit card debt or an existing loan, but that is not the case! As long as you have a good repayment record and credit score, you can still get a loan approved.

  5. where an auto-pay transaction could not be processed due to insufficient funds in the designated payment account with the DDA Bank. The Borrower agrees with the Lender that it must check with the DDA Bank and the Receiving Bank for their fee charging policy to ensure that it is fully aware of fees that it may become liable to pay to the DDA Bank and the Receiving Bank.

  6. I agree that transaction via internet is a new and rapidly advancing technology. Accordingly, there may have limitations on internet transactions where my expectation might not be met. While I understand that Promise will use its best endeavours to keep my loss ...

  7. It is our pleasure to assist you! If you have further questions, or you cannot find the answers here, please contact our customer service representative at 3199 1199 or click here to contact us. Can complete repayment earlier? Pay off your loan early without additional handling fees or penalty charges. Easy loan, easy pay!