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Help and support > Open and close electricity account >Change my bill language. Change my bill language. Please refer to below steps for updating your bill language: Step 1: Login to CLP online account. Step 2: Click "Profile". Step 3: Select "Personal Information". Step 4: Edit inside “Bill Language”. Step 5: Click “Update”.
Make or change electrical installation inspection. Check your billing account balance. Request a copy of your bill. Request extension of your payment due date. For details, please refer to the user manual for a fast access to the above and other most frequently requested services of our customer service hotline (2678 2678).
You may use the CLP Power Mobile App or website to update the following: Mobile number. Landline number. Primary email address. Postal address. Notification settings. Third-party authentication. Bill language. If you have any questions on how to update your profile, please submit an enquiry.
Apply at least 3 working days before your preferred termination date to ensure a smooth account closure. 1. If you have an online account, you can log in to complete the move out application in 4 easy steps: . 2. If you do not have an online account, you may apply via online form ; . 3. You may visit our customer service centres .
Manage your account easily with the CLP Power Mobile App. Earn 500 Eco Points by successful binding of an account. Set your own alerts to track your electricity consumption (for smart meter customers) and get reminders when your bills are ready. Check and pay your bills anywhere, anytime. To log in to the mobile app or web, you must set up an ...
Check application status. If you applied for electricity and name transfer, Feed-in Tariff, Autopay applications, change of load or account closure, you can check your application status online. Open and close electricity account. Automatic account closure Apply for deposit refund Open account and name transfer Documents for move in application ...
Transfer of online account's login credentials. After logging in to your online account, you can transfer your login credentials from your current account to another account. Automatic transfer (applicable to the customers with only one active account) Manual transfer (applicable to the customers with more than one active account)
