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Join Qantas Frequent Flyer or subscribe to Red Email today. Find answers to your Manage Booking questions. From seat selection, change flights, upgrade flights, meal selection and more.
Wheelchair Assistance: You can request wheelchair assistance online by visiting the mobility assistance section on the Qantas website. Note: Special requests must be made at least 24 hours before scheduled departure. Other conditions apply. Not all requests can be met, so you may wish to contact your travel agent or local Qantas office.
Personal single pin audio headsets can only be used on Qantas inflight entertainment system when supported by a two (2) pin Airline Headphone Adapter, which are available for sale at most major electrical stores. Personal headsets connected to the inflight entertainment system, including those with noise cancelling ability, can be used on all ...
If you would like to tell us about an experience with Qantas, you can provide your feedback via our Customer Care Form. For out of pocket expenses please follow the below steps on the Customer Care Form to ensure a timely review of your claim. 1. Enter your contact details. Enter relevant contact information. 2.
When booking a flight on qantas.com, you can find the fare rules by clicking on the fare name in the search results table. You have the option to compare the rules of different fares for the same flight. For bookings made through other channels: Contact your local Qantas office. View conditions for oneworld round the world fares.
Bassinets are fitted to our Boeing 787, Airbus 380 and Airbus 330 aircraft. They are limited in number and should be booked in advance when making your booking or via Manage Booking. There is a charge for bassinets booked in economy and no charge for premium cabins.
Cancellations/Refunds: If you have booked with us via qantas.com, you can request a refund or Flight credit for your flight booking via Manage Booking and selecting the Cancel/Voucher button, (before cancelling your booking check the fare conditions applicable to your fare type including refund and cancellations information, to find out more ...
Which airlines are partners in the Qantas Frequent Flyer program? For a full list of our partner airlines, visit our Airline Partners page. You can also visit our A-Z of partners to filter our airline partners by the eligibility to earn Qantas Points and/or Status Credits, or to use points.
Can I book a Flight Reward with a partner airline online? Classic Flight Rewards can be booked online at qantas.com, subject to the Qantas Frequent Flyer terms and conditions, for flights marketed and operated by: Also Qantas codeshare flights (flight operated by another airline with a 'QF' flight Number) on flights: to Tahiti on Air Tahiti Nui.
To redeem your Flight Credit. View or redeem your Flight Credit to pay for a booking online by: Selecting the ' Use Flight Credit ' or ' Manage booking ' tab on the homepage. Find My Credit can help locate Qantas or Jetstar travel credits. Enter your Flight Credit reference (booking reference) and last name. Once your Flight Credit information ...
