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  1. If a guest needs to cancel their reservation, we’re here to help you with a quick rebound. When a guest cancels: We’ll notify you immediately. We’ll unblock the reservation dates. We’ll coordinate payouts and refunds. In this article. Your payout when a guest cancels. Your calendar when a guest cancels. Guest refunds when they cancel.

  2. To split your payouts between one or more payout methods, you can set up routing rules. For example: You can send all of your earnings for a listing to one payout method, and the earnings for a second listing to a different payout method. You can split up your earnings by percentage, meaning you’d send a specified portion (eg: 20% and 80%) to ...

  3. Payouts may be delayed for new Hosts. If you’re a new Host, we may hold your payouts for 30 days after your first reservation is confirmed. If your first reservation is more than 30 days away, your payout will be released 24 hours after your guest’s scheduled check-in. This will apply to any payouts scheduled for release during those 30 days.

  4. Calculating your payout. Ready to count your earnings? Here’s how it works for the listing owner: Your nightly rate plus your optional extra charges (a cleaning fee or extra guest fee, etc.) minus the Host service fee and any co-Host payouts you share = your payout. The Host service fee is calculated by multiplying the total booking amount by ...

  5. You can find the refund amount and cancellation policy specific to your reservation by starting to cancel your stay or your Experience. You can also learn about the cancellation policy for your reservation by going to Trips and selecting your trip, or by reviewing your reservation confirmation email. Pay over time with Klarna.

  6. Submit a request to your Host: you’ll describe the issue, provide photos if you can and let the Host know how you’d like to resolve it. It’s important to get help within 24 hours of noticing the issue. Otherwise, your refund amount might be affected. Wait for their response: If they decline or don’t respond in 1 hour, you can ask Airbnb ...

  7. Mobile browser. Go to Listings and select the listing you want to change. Click Policies and rules. Next to Cancellation policy, click Edit. Edit the settings for your policy and then click Save. Tap Listings and select the listing you want to change. Tap Cancellation policy.

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