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To refund a guest: iOS app. Android app. Mobile browser. Click Resolution Centre and then click Send money. Select the guest that you want to send money to and click Next. Under Select a reason, choose the reason that best describes your refund situation. Click Next. Enter the refund amount, and add a message to your guest.
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Add taxes for individual listings in the Airbnb app. Tap Profile and then tap Switch to hosting. Tap Menu. Under Account, tap Settings. Tap Taxes, and then tap Add a tax. Choose the Tax type and the Type of charge. Enter the Amount being collected. Add your Business tax ID and Accommodations tax registration number.
To receive a full refund, guests must cancel within 48 hours of booking, and the cancellation must occur at least 14 days before check-in. If they cancel 14 or more days before check-in but not within 48 hours of booking, you’ll be paid 50% for all nights. If they cancel between 7 and 14 days before check-in, you’ll be paid 50% for all nights.
After you publish your listing it should be visible within 24 hours. But it may take up to 72 hours for some listings to show up in search results. Ask a Superhost in your area for guidance on creating a listing, which can help you land your first booking: Superhost ambassadors. Start by creating listings in your Host profile.
Feel free to message the Host with any additional questions—they’ll typically respond within 24 hours. Once you’ve settled on a place, book it! Each Host has their own style: some are happy to let you book instantly, while others require you to send a request for approval. Learn how to book and what to expect.
Creating an account. Creating an Airbnb account is free and easy. Just go to airbnb.ca and click Sign Up, or download our mobile app and follow the instructions. You can sign up using any of the following: After you sign up, we’ll need a bit more info before you’ll be able to book a trip, so be sure to complete your account setup.
