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  1. You may refer your member ID to the first 7 digits of the loan agreement number shown on your "Loan Agreement" or the first 7 digits shown of the member ID section on your "Monthly Statement". Please contact our customer service representative at 3199 1199 or visit any Promise branches during office hours for assistance.

  2. 2023年12月1日 · About Promise. Since its establishment as a licensed money lender in Hong Kong from 1992, Promise continues to provide convenient financial services to its customers. We put our customers first, providing flexible and trustworthy personal loan solutions to help them relieve their cash flow needs anytime and anywhere.

  3. Online Enquiry. Promise’s branches are all over Hong Kong, including Causeway Bay, Mong Kok, Kwun Tong, etc. Find your local branch now. Call our hotline at 31991199 or apply online.

  4. How Promise protects you online. Promise (Hong Kong) Co., Limited ("Promise") ensures your online transactions are safe and secure. As a financial service provider, Promise is used to thinking about security. Promise uses industry standard security technology and practices to safeguard your account from any unauthorized access.

  5. Applicants must provide the following documents for identity verification and arrange the funds transfer. We may require applicants to submit further support documents when necessary. A more ideal loan amount or interest rate might be approved, if additional documents (e.g. proof of residential address within 3 months; proof of income within 3 months, etc.) can be provided.

  6. According to the Money Lenders Ordinance, the maximum annual percentage rate is 48%. All examples and information of interest rate are for reference only, and final approval is subject to actual circumstances of individual personal loan applicant: Loan Amount: HK$200,000. Interest Rate: Monthly flat rate of 0.2% (annual percentage rate of 4.49%)

  7. IVA. DRP. Pros. Compared to bankruptcy: Less impact on personal reputation. Lower interest rate, thus reducing debt burden. Applicants can keep bank accounts. Applicants can keep their management jobs, existing properties and insurance plans, etc. No need to go through legal procedures, thus saving time and money.

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