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2024年3月12日 · Customer Support Help with any issue. Get friendly support within 24 hours. Submit a Ticket or Email Us esr.support@esrgear.com To be sure our emails always make it to your inbox, please add us as a contact or put us on your whitelist. If you have a Gmail
- Contact Support
- Warranty Period
- 30-Day Money-Back Guarantee For Any Reason
- Warranty Claims For Quality-Related Issues
- Products Not Covered by Warranty
Feel free to contact us via the following methods for any product questions; we’re always happy to help. I. Submit a question through the online form here II. Send us an email at esr.support@esrgear.com
All ESR products are covered by a 12-month warranty. An upgraded 24-month warranty can be activated by joining our Super User program once a product has been received. (See packaging of participating products for more information.) In special circumstances, e.g., crowdfunding campaigns, a product’s warranty will be subject to the campaign-specific ...
For products purchased on the official ESR website, undamaged products can be returned for a full refund, regardless of reason, within 30 days of the purchase. This does not include bulk orders, which are not refundable. (Note: ordering more than 10 units of a product will be considered a bulk order.) Once the returned item(s) arrives at the addres...
Any and all quality-related defects on items sold by ESR are covered by an extensive warranty of at least 12 months, starting from date of purchase. For quality-related warranty claims, ESR will offer a new replacement item of equal value according to extent of item’s defect. In situations where replacement is not an available or preferred option, ...
Products listed below are not eligible for warranty claim: 1. Free products (given to you through social media giveaways, redeemed with Super User Points, earned through Referral Program etc.) 2. Products without sufficient proof of purchase 3. Lost or stolen products 4. Items that have passed their warranty period 5. Non-quality-related issues (af...
Power Your Tech,Protect the Environment. 2,877,080 kg of CO2 -equivalent emissions already offset through ClimatePartner.Reduce your carbon footprint by pairing your tech with ESR accessories. ClimatePartner ID: 21531-2303-1002.
After 3 months of using the ESR Magnetic Keyboard Case for my iPad, and overall, it’s a good alternative to the Magic Keyboard, serving its intended purpose well. The compact design took some getting used to, but the light key feature, although not a daily ...
- No. This keyboard case is only compatible with iPad Pro 11ʺ and iPad Air 5/4.
- Yes. You can attach a caseless iPad in standard landscape orientation to enjoy a comfortable angle to get stuff done at. To enjoy raised screen vie...
- Yes. The detachable back case attaches magnetically to the back cover of the keyboard. It features a hard polycarbonate back, shock-absorbing flexi...
- No. The keyboard case is designed to be used with a caseless iPad or the included magnetic back case. It cannot be used with an iPad with another c...
- Yes. The keyboard case supports landscape, portrait, and raised screen view. Strong magnets in the back cover line up with those in your iPad and b...
- First short press right/left option + B to put the keyboard into pairing mode. Once in pairing mode, go to Settings > Bluetooth > Other Devices and...
- Yes. Press right/left option + backlight key (in top left corner) to turn the backlight on or off and adjust the brightness level (low, medium, high).
- When AssistiveTouch is enabled, it can cause the trackpad to become unresponsive. To fix this issue, disable AssistiveTouch by going to Settings >...
iPhone 13 Pro Protective Cases & Covers MagSafe cases, clear cases, kickstand cases, leather cases, silicone cases, slim cases – ESR has all that and more. With over a dozen iPhone 13 Pro protective cases to choose from and more on the way, there really is ...
Compatibility Only for iPad Pro 11″(2021) 360-Degree Protection Wraparound cover, Camera Guard, and tough back case protect every inch of your iPad Fully Supports Pencil 2 Magnetically pair, wirelessly charge, and securely hold your Pencil with the case on
ESR Installation Guide – Easiest & Strongest Full- Coverage Screen Protector for iPhone XR. Screen Shield 3D. iPhone 11/XR. Tempered-Glass Full-Coverage Screen Protector.
