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To refund a guest: iOS app. Android app. Mobile browser. Click Resolution Centre and then click Send money. Select the guest that you want to send money to and click Next. Under Select a reason, choose the reason that best describes your refund situation. Click Next. Enter the refund amount and add a message to your guest.
We’ve introduced a simpler and more flexible way to search for monthly stays. Choose the Months tab to add your start date and easily customise the length of your stay. You can also use the Months tab to “dial in”’ the number of months for your stay. You’ll find average monthly rates instead of nightly rates and amenities ideal for ...
Just go to your Inbox and click on a message thread to read an existing message or send a new one. You can archive messages to keep your inbox focused. If you’re a Host, find out more about how to manage your guest messages. You do have to be logged in to your Airbnb account to read or send messages, and you can only send 25 messages within ...
When a guest asks to squeeze in a few more friends, you have a few options. If you can accommodate the larger group, send your guest a trip change that includes the additional cost per night for the extra guests. If you’re unable to accommodate the larger number ...
Mobile browser. Click Profile > Account > Payments & payouts. Click Payouts and then click Add payout method. Choose your billing country/region. Select your payout method and click Continue. Add the requested info, then click Next. Tap Profile. Under Settings, tap Payments and payouts. Under Hosting, tap Payout methods.
How rule-sets works. You name your rule-set, then add rules for how you’d like your nightly price to change when your rule-set is applied. You can add the following rules to a rule-set: Nightly price: Adjust the price per night for your listing based on the time of year. For example, you can create a rule that increases your nightly price by ...
Contacting Hosts is as simple as sending them a quick message on Airbnb to let them know you’re interested in their place or experience. For your safety and privacy, guests and Hosts only receive each other's phone numbers after a reservation is confirmed. Learn more about why it’s good to keep communication and transactions on Airbnb.
