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  1. If information is required for your account, you'll receive an email and in-app notifications with instructions on how to provide what's needed. In some regions, it’s required by law to display certain business details on any listing hosted by a business.

  2. Tap Menu and then Business details. Tap Edit on the field you want to update. Add your new information and tap Save (if updating your phone number or email address, tap Next to confirm the new info using a one-time code). Go to Business details and tap Add or Edit on the field you want to update.

  3. Try asking your company’s human resources or travel manager for an invite. If you already have a personal Airbnb account, make sure you're entering your work email address (ex: name@companyname.com) on our Business Travel page. We'll help you link your personal account and work email address from there.

  4. Contacting guests via email. It’s important to be able to communicate easily and securely with your guests on Airbnb. You can easily manage all your Airbnb messages in one place, from organizing them to creating quick replies and scheduled messages.

  5. First, fill out the contact form. Our team will determine if your company qualifies for a corporate account. Set up your company's account. Next, you’ll need to confirm your email address. When you do, you’ll get access to the Airbnb for Work dashboard, where you can: Invite your employees to the Airbnb for Work program.

  6. You can apply for a business license in person, by post or by email – and the application fee is currently $54. You can find out more about how to apply for a business licence, as well as how to contact the City of Vancouver’s business licensing team, on their business licensing website.

  7. You can quickly and easily search your messages by specific word, guest name, or confirmation code using the Search box at the top of the message thread list. If you can’t remember a person’s name or topic of conversation, just start typing to see possible results in real-time. Filters keep you focused. Organization starts with the filters.

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