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  1. System maintenance will be performed regularly according to the below schedule: Maintenance Period. Notes: All times displayed are in Hong Kong time. During the maintenance period, our 24-hour member hotline and the loan service in our member zone will not be affected (except for those who need to renew the Agreement).

  2. If you have further questions, or you cannot find the answers here, please contact our customer service representative at 3199 1199 or click here to contact us. Having technical troubles in managing your member accounts or applying for loans? Promise is here to help! Loan is transferred instantly upon approval! Learn more now.

  3. Customers are welcome to contact us through the following channels. New Applicant Hotline. 24-hour Member Hotline. Our Branches. Online Enquiry. Promise’s branches are all over Hong Kong, including Causeway Bay, Mong Kok, Kwun Tong, etc. Find your local branch now. Call our hotline at 31991199 or apply online.

  4. www.promise.com.hk › en › faqFAQ | Promise HK

    Browse all the FAQs to find out about the loan application and approval process, handling fees, settlement, revolving loan, and repayment. Overview of Loan Product Information: The minimum and maximum repayment period is 3 months and 84 months respectively.

  5. If you have further questions, or you cannot find the answers here, please contact our customer service representative at 3199 1199 or click here to contact us. Any doubt towards the loan application? Promise can help! Get a Personal Loan in only three steps. Apply online and get approved instantly. Learn more now!

  6. How does Promise calculate interest? What is daily interest? How can I reduce my expenditure on interest? Will I be charged any handling fees for a loan application? Do you have queries about loan application? Apply For a Loan. Eligibility Criteria and Document Requirements. Loan Approval and Fund Transfer. Revolving Loan. Repayment.

  7. Promise is here to help now! Apply Now. Promise offers a variety of loan products for different financial issues. You can apply online without showing up. Learn more and find the optimum plan now.