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If a message from a guest makes you uncomfortable, let us know by flagging it. Just open the message thread and click or tap the flag icon next to the message you want reviewed. Read tips on how to navigate hosting challenges and plan for the unexpected in the Resource Centre. If you find that a guest is breaking one of the House Rules or has ...
Be sure to wash your hands often, especially if you’re in contact with people outside your reservation and are touching surfaces and utensils in a shared space or a common area. Wash your hands properly with soap and water for at least 20 seconds. If soap and water are not readily available, use a hand sanitiser that contains at least 60% ...
If your Host believes that you’re responsible for damage, missing items or unexpected cleaning costs, they may send you a reimbursement request through our Resolution Centre. You’ll have 24 hours to respond. If you pay the full amount, the request will be closed. If you pay a partial amount, decline the request, or don’t respond to the ...
How-to. •. Host. Host damage protection. Host damage protection, part of AirCover for Hosts, reimburses Hosts up to $3 million USD in the rare event your place or belongings are damaged by a guest during an Airbnb stay. You’re reimbursed for certain damage caused by guests to your home and belongings if the guest does not pay for the damage.
Plans change, and that’s okay. If you need to cancel, first make sure you’re logged in to your Airbnb account. Then head to your calendar, find the instance, and select Cancel Experience. Your guests will receive a notification and a full refund. Keep in mind that if you cancel, penalties are involved and may include things like a ...
2021年2月9日 · The booking process at Airbnb is designed to be streamlined and straightforward. But as a new Host, you might have some questions about how it works. Once you understand the process of receiving and responding to booking enquiries, turning Instant Book on or off, keeping track of reservations, and planning ahead with your calendar, you’ll be ...
Android app. Mobile browser. Go to Trips and select the trip you’d like a receipt for. Click Show more trip plans. In Show details, click Get receipts. Choose a payment and click Get receipt. Go to Trips and select the trip you’d like a receipt for. Under Reservation details, tap Get receipts.
