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  1. Step 5 – Sorting out any HSBC accounts. To move money out of the deceased's accounts with HSBC. Bereavement Guide - you may save an electronic copy of the Bereavement Guide. Alternatively, you may print out the Bereavement Guide. HSBC offers help and support to you to sort out practical matters and important financial decisions of someone you ...

  2. 香港滙豐. 協助. 喪親指引. 親人離世是人生最為困難的時刻。 我們明白,當您經歷悲傷時,處理實際問題並做出重要的財務決策更會讓您不勝負荷。 我們旨在於這些步驟和決策中為您提供協助與支援。 當您的親人離世後,有一些程序您需要盡快處理。 當您聯繫我們時,您可能已經完成了其中一部份。 您將在以下指引中找到需要採取的步驟,從辦理死亡登記開始。 喪親指引 - 您可以保存 或 以供參考。 常見問題. 有用的聯絡資訊. 詞彙表. 我們明白親人離世是人生困難時刻,滙豐願為您於悲傷時,幫助您處理實際問題和重要的財務決策。 了解更多。

  3. 滙豐部門的聯絡資訊. 人壽保險. 如已故客戶與滙豐簽訂了人壽保險單,可撥打專用電話號碼 (852) 3128 0122 (星期一至五 ,公共假期除外,早上9時到晚上6時)或 (852) 2583 8000 (上述時段以外),以便遺產代理人致電並提出索賠。 滙豐將全程指導遺產代理人,並就索賠的處理提供建議。 退休計劃(強制性公積金/職業退休計劃條例) 如果已故客戶在滙豐設有強積金或職業退休計劃戶口,遺產代理人可致電強積金會員熱線 (852) 3128 0128 或職業退休計劃會員熱線 (852) 2288 6655 查詢。 滙豐金融服務(亞洲) 如果已故客戶在滙豐經紀服務處設有戶口,遺產代理人可致電滙豐金融服務熱線 (852) 2521 1661 查詢。 滙豐環球投資管理(香港)

  4. Notifying us. You can notify HSBC of the death after obtaining the Death Certificate of the deceased. All you need to do is to visit one of our HSBC branches with the original or certified copy of Death Certificate of the deceased. For someone who died in Hong Kong, other than Death Certificate, we also accept Certificate of Order Authorizing ...

  5. Bereavement. Registering the death. After someone passes away, their death must be registered with the Births and Deaths General Register Office - contact details of the Deaths Registry can be found in useful contact. The Deaths Registry will give you a 'certified copy of a death entry', more commonly known as the Death Certificate.

  6. If the deceased had a life insurance policy with HSBC, dedicated phone numbers, (852) 3128 0122 (Monday to Friday, except Public Holidays, 9am – 6pm) and (852) 2583 8000 (outside the above business hours) are available for the Personal Representative to call and make a claim on the policy. HSBC will guide the Personal Representative from ...

  7. 我是遺產代理人,在親人去世後,我應採取甚麼行動? 我們對此深表遺憾。首先,您需要領取親人的死亡證明書,並將該證明書連同其他補充證明文件提供給我們,我們便可向您提供已故客戶名下的滙豐戶口截至去世當日的結餘紀錄。