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  1. 24-hour Member Hotline. Our Branches. Online Enquiry. Promise’s branches are all over Hong Kong, including Causeway Bay, Mong Kok, Kwun Tong, etc. Find your local branch now. Call our hotline at 31991199 or apply online.

  2. As a wholly owned overseas subsidiary of the Group, Promise (Hong Kong) Co., Ltd implements its customer service philosophy and is committed to providing suitable financial support and flexible personal loan solutions, building reliable relationships with our customers.

  3. 除了為顧客提供度身訂造的私人貸款方案外,公司亦致力提供專業可靠的客戶服務,包括熱線、門市及網上服務,為廣大市民帶來優質的私人貸款體驗。 邦民香港的客戶服務團隊多年來致力為不同客戶提供多元化的貸款服務,其真誠及專業的服務態度一直備受肯定,由2017至2022年連續六年獲得由香港客戶中心協會主辦的「神秘客戶評審大獎」金獎。 另外,為持續優化客戶的貸款體驗,邦民香港亦委託獨立市場研究公司為我們的貸款熱線及門市貸款服務作定期評核,結果顯示邦民香港多年來均在私人貸款市場上有高水平的客戶服務表現。 尤其是立足於著重服務質素的香港,作為一間日資貸款公司,我們相信於客戶服務上的高水平表現,更有助於提升客戶貸款的信心。 立即申請.

  4. 24-hour Member Hotline. The above services will gradually be resumed as soon as practicable after 07:30 am on 30 March 2024. In light of the above, we therefore recommend customers to make necessary arrangements in advance for the required services. We apologize for any inconvenience caused. Promise (Hong Kong) Co., Ltd. 2024.03.01.

  5. Contact Number* Email Address. Have a question about our loan products or have any comments? Contact us and we will be happy to help in any way we can.

  6. Phone Application. In addition to the 24/7 online lending platform, you can apply for a loan, through the Promise Loan Service Application Hotline.

  7. www.promise.com.hk › en › faqFAQ | Promise HK

    Technical Support. Browse all the FAQs to find out about the loan application and approval process, handling fees, settlement, revolving loan, and repayment.

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