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  1. Online Enquiry. Promise’s branches are all over Hong Kong, including Causeway Bay, Mong Kok, Kwun Tong, etc. Find your local branch now. Call our hotline at 31991199 or apply online.

  2. It is our pleasure to assist you! If you have further questions, or you cannot find the answers here, please contact our customer service representative at 3199 1199 or click here to contact us. Having technical troubles in managing your member accounts or applying for loans? Promise is here to help! Loan is transferred instantly upon approval!

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  4. Maintenance Schedule. System maintenance will be performed regularly according to the below schedule: Maintenance Period. Notes: All times displayed are in Hong Kong time. During the maintenance period, our 24-hour member hotline and the loan service in our member zone will not be affected (except for those who need to renew the Agreement).

  5. 我們樂意為您提供協助!. 如您有進一步疑問,或未能在此找到相應解答,. 請致電客戶服務熱線 3199 1199 查詢或 按此 聯絡我們。. 登入會員帳戶或上載文件時遇到問題?. 查詢貸款平台技術支援?. 邦民日本財務為你解答私人貸款的疑問!. 邦民私人貸款網上申請 ...

  6. Contact Number* Email Address. Have a question about our loan products or have any comments? Contact us and we will be happy to help in any way we can.

  7. Inheriting professional knowledge and achieving customer service excellence. Promise (Hong Kong) Co., Ltd is a 100% wholly owned overseas subsidiary of SMBC Consumer Finance (hereinafter "SMBCCF"), one of the leading consumer finance institutions in Japan.

  8. Notice on Suspension of services due to system upgrade. In order to enhance our services, Promise (Hong Kong) Co., Ltd. will conduct system upgrade from 00:30 am to 07:30 am on Saturday 30 March 2024 (Hong Kong Time) and the following services will be