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  1. It is our pleasure to assist you! If you have further questions, or you cannot find the answers here, please contact our customer service representative at 3199 1199 or click here to contact us. Having technical troubles in managing your member accounts or applying for loans? Promise is here to help! Loan is transferred instantly upon approval!

  2. Online Enquiry. Promise’s branches are all over Hong Kong, including Causeway Bay, Mong Kok, Kwun Tong, etc. Find your local branch now. Call our hotline at 31991199 or apply online.

  3. 2019年3月26日 · Latest Update. 2024.03.14. Notice on Suspension of services due to system upgrade. In order to enhance our services, Promise (Hong Kong) Co., Ltd. will conduct system upgrade from 00:30 am to 07:30 am on Saturday 30 March 2024 (Hong Kong Time) and the following services will be suspended during this period: Signing Loan Agreement.

  4. Can't find what you need from the FAQ section? PROMISE is here to help! Submit your enquiry or opinions via the form below and we will get back to you as soon as we can. Overview of Loan Product Information: The minimum and maximum repayment period is 3

  5. www.promise.com.hk › en › faqFAQ | Promise HK

    Technical Support. Browse all the FAQs to find out about the loan application and approval process, handling fees, settlement, revolving loan, and repayment.

  6. Applicant must provide the following information: Information on HKID card, Residency information (e.g. phone number, address, etc.), Job information (e.g. company phone number, address, etc.), and Following documents are also required: Hong Kong ID card Bank

  7. If your account type is under "revolving", the credit would still be retained even if your loan is repaid. If you want to apply for a loan, you can click here to apply through the member zone or dial our 24-hour Member Hotline, 3199 1111 or visit any Promise branches.