搜尋結果
2020年7月9日 · A significant share of our customers heard of us on the news (19%), and found us via Google search (20%). Our first product launch was around the time the Hong Kong SAR government officially unveiled the Volunteer Health Insurance Scheme (VHIS).
- How Did You Hear About Bowtie Insurance?
- Have You Bought Medical Insurance before?
- Why Do You Need Medical Insurance?
- Did You Shop Around Different Providers?
- Why Did You Choose A Virtual Insurer?
- Why Do You Trust Us?
- How Was Your Purchase Experience?
- Did You Reach Out to Customer Support?
- How Can Bowtie Do A Better Job?
- Have You Referred Your Friends to Bowtie?
A significant share of our customers heard of us on the news (19%), and found us from Google search (20%). Our first product launch was around the time the Hong Kong SAR government officially unveiled the Volunteer Health Insurance Scheme (VHIS). This garnered significant coverage from local and international media. Collaborating with one of our mo...
More than half of the interviewed customers were first-time buyers of medical insurance. This speaks to Bowtie’s ease-of-use. With little to no experience buying medical insurance, customers were still able to complete the online underwriting process. Of the customers who had purchased insurance before, one-third are buying Bowtie products for thei...
More than 40% of the interviewed customers have existing group medical insurance from their employer. They purchase additional products from us to “top-up” their protection. “Topping-up” your protection is important, because often our customers find their employers’ provided medical benefits inadequate. Among our customers, teachers, civil servants...
Our customers are diligent. 90% of the interviewed customers did their homework by comparing us with other well-known insurance brands. Most of them rely on the many free online comparison tools like MoneyHero, MoneySmart and the government issued VHIS Plan Search Engine. A few read about us in the Consumer Council’s Choice Magazine. Unlike most in...
The interviewed customers are a price sensitive crowd. I spoke with customers who even remembered how many dollars our monthly premiums were cheaper than other comparable products. Half of them mention price as the motivation to pick a virtual insurer. Bowtie has the lowest VHIS premiums for both men and women aged 0 – 75 years old. These cost savi...
Many of our interviewed customers took the time to dig into our company’s history. They were curious about how my co-founder and I started a company in an industry with so many entrenched players. It does read a little bit like David versus Goliath. When they realized that John Tsang shares and supports our mission, our customers were positively su...
Our biggest breakthrough has been dramatically reducing the time it takes to submit an application for underwriting. Nearly half of our customers completed applications in one take, doing so in between 10 – 15 minutes. That’s an amazing accomplishment compared to conventional channels. We invested significant effort in building an experience that’s...
Although we have a dedicated team of healthcare and customer service professionals ready to help, we haven’t done enough to alert users to their existence. We are proud of the fact that 60% of customers completed their applications without any human support. However, it’s equally important to us to be there to help when our customers need us. 40% o...
Many of the interviewed customers want more products. They are interested in products like critical illness coverage, cancer protection, and life insurance coverage. We’ve taken this feedback close to heart, and recently launched our cancer product and an outpatient service that improves the experience of going to the doctor. Life insurance and cri...
36% of the interviewed customers have already referred us to family, friends or colleagues. 33% of them plan to recommend Bowtie if asked. We’re excited by stories of young parents trusting us with their whole family’s insurance. In one case, one of them bought 10 policies for the whole family. Other customers want to wait and see how we handle the...
2021年4月26日 · 意外發生. Johnny從事審計工作，經常工作至深夜。 為了方便工作，他早前在鰂魚涌公司附近租住一個舊樓單位。 不過天有不測之風雲，舊樓地下的餐廳不幸發生火警並波及Johnny的單位。 幸好最終沒有做成人命傷亡，不過Johnny的單位卻被嚴重薰黑，短期內不適合居住。 意外後Johnny搬回家暫時與家人同住，待單位修復後再搬回來。 因為這次事故，業主亦損失了3個月的租金。 除了上述個案，出租物業有時可能遇上其他意外，例如單位的窗框掉落街傷了途人，這些因為疏忽而導致第三者身體受傷或財物損失，所招致的法律責任及有關訴訟費用可以很大。 遇上租霸.
2020年4月8日 · 慢性中耳炎： 多數是急性中耳炎的後遺症，患者耳朵會間歇性流膿，聽力亦會因為耳膜穿破而受損. 積液性中耳炎： 倘若炎症嚴重，耳道流液等分泌物有機會在中耳內積聚，阻塞負責調節氣壓的咽鼓管，導致輕微耳痛、聽力減弱甚至傳導性失聰. 中耳炎的成因是什麼？ 兒童感冒容易患上嗎？ 二手煙都可能關事？ 不同種類的中耳炎有各自的成因： 急性中耳炎： 通常由導致感冒或咽喉痛的細菌引起，細菌由耳咽道進入中耳，引致感染。 兒童容易在秋冬受到感染，而二手煙和空氣污染亦會增加發炎的風險. 慢性中耳炎： 如果耳膜沒有癒合或穿孔，就有機會令細菌進入中耳，引發慢性中耳炎。
2020年11月25日 · 保險中介人是保險經紀（Broker) 及保險代理人 (Agent) 的統稱。Broker 及 Agent 兩者於職責、角色雖有不同，但均在香港保險業擔當重要角色，他們是公眾與保險業的中間人。他們的主要職責是銷售保險，為準投保人安排保險合約、就保險產品 / 合約提供資訊和意見，並按需要協助投保人辦理索償等等。
2022年10月26日 · Let’s hear his story and find out how Bowtie took extraordinary measures to help James during these difficult times. (The following case is an authentic account and for reference only.) James (pseudonym) is 30 years old and works in the catering industry.
2023年12月14日 · Customer story – Why Preface’s people prefer Bowtie. 1. Processes made simple. Bowtie simplifies the quoting and insurance application processes to reduce the workload for your HR staff. Upon enrollment, HR staff can easily manage the policy through Bowtie’s online platform. We step away from traditional insurers who rely heavily on paper ...
