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2020年7月20日 · Resource Centre. Hospitality. Communication & check-in. How to provide self check-in for smooth arrivals. Save time and give guests greater flexibility. By Airbnb on 20 Jul 2020. ·. 2 min read. Updated 29 Nov 2023. Adding self check-in can save you and your guests time and make your listing more appealing.
Canceling a guest’s active reservation is a big deal. Penalties will be applied unless the cancellation reason meets certain limited exceptions. Try to avoid it if you can. If you need to cancel the remainder of a reservation, make sure you message your guest to let them know what’s going on, and then contact us for help.
Home. Changes and cancellations. Guide. •. Experience Host. Changes and cancellations. If you or your guest needs to cancel or update a reservation, we’ve got you covered. We’ll help you navigate any cancellations or alterations, and explain what happens when changes are made. Processing cancellations. Plans change, and that’s okay.
You can check the status of your reservation by visiting your Inbox or by going to Trips and finding your reservation. How-to. Understanding your reservation status. Find details on the various statuses your reservation may go through. How-to. Host response time. Hosts have 24 hours to officially accept or decline a reservation request.
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Resources to help you meet your goals. The Messages tab is your new inbox. 3 minutes. Earnings dashboard: A better look at your bottom line. 3 minutes. Know more about your guests with profile upgrades. 1 minute. More control in the Listings tab. 2 minutes.
How-to. Cancel or withdraw a trip request. As long as your pending trip request hasn’t been accepted, you can cancel the reservation through the message thread with your Host. How-to. Cancelling a trip due to extenuating circumstances. Find details about requirements and how to take the next steps. Rules. Cancellation options due to COVID-19.
