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  1. www.sc.com › hk › helpHelp Centre – Customer Services - Standard Chartered HK

    The working hours of Chat with Live Agent will be from 9am to 9pm (Monday to Friday) / 9am to 6pm (Saturday). During non-working hours, you may also leave an offline message with details, Live Agent will get back to you on next working day through text chat. Back to top.

  2. www.sc.com › hk › helpHelp Centre – Account Services - Standard Chartered HK

    Card Services – No more troubles in making card payments or checking your card balances and 360° Rewards Points with Standard Chartered Online Banking. Online Applications – You can now even open new accounts and apply for our insurance, loans and credit cards easily from home and at your own convenience! Personal Update – Keep us posted ...

  3. www.sc.com › hk › investmentmyWealth Service – Standard Chartered HK

    SCB Chief Investment Office & Wealth Management Product specialists provide the following inputs which are used in myWealth algorithms namely 1. Model portfolios or model asset allocation 2. Bank’s House view on asset classes 3. Fund select list. These inputs are refreshed on monthly basis by Bank’s Investment and product specialists.

  4. www.sc.com › hk › helpDigital Services Help Centre – Standard Chartered HK

    What should I do if I lost my device which is with SC Mobile App? Please call our Standard Chartered Service Hotline for assistance. Priority Banking (852)2886-8866. Premium Banking (852)2886-8877. Other customers (852)2886-8888.

  5. www.sc.com › hk › helpSC Mobile App Help Centre – Standard Chartered HK

    SC Mobile App is supported on iPhone 6S or later models with iOS 14/+, smartphones with Android 9.0/+ or Harmony 2. – Apple iPhone X or higher with face recognition feature and Apple iOS version 14 or above. – The Face Login Service is not supported by Android OS yet. Please stay tuned.

  6. www.sc.com › hk › helpHelp Centre – Login, Password and Security - Standard ...

    Simply login to Standard Chartered Online Banking and click “Update Client Information” -> “Update Profile” to submit your requests. Download the form for changing contact information here or from sc.com.hk/ and mail it to Standard Chartered Bank (Hong Kong) Limited at P.O. Box 68383, Kowloon East Post Office.

  7. www.sc.com › hk › helpSC Pay and Scan & Pay FAQs – Standard Chartered HK

    Looking for something else about SC PAY and Scan & Pay? Explore our help centre now. We can help you on what you are looking for. You can click SC Pay(FPS) button in pre-login entry point or login to SC Mobile and select “Transfer” -> “SC Pay (FPS)” or “Transfer” -> “Local Accounts” -> “SC Pay (FPS)” from the left-hand menu.

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