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  1. What type of group insurance claim are you making? More Claims Questions. Manulife group insurance policy holders can follow online procedures to make group medical insurance claims. Find out more about our online claim services now.

  2. Make a claim in 3 simple steps: 1. Input your personal information. ID Card or passport number. Date of birth. 2. Select a claim category. Outpatient or hospitalization treatment. 3. Snap pictures of receipts and documents, then upload. Receipts. Other documents (if applicable) Claim now. Find My Doctor 5.

  3. Disability protection. Medical expenses are soaring due mainly to advances in medical technology and an aging population. But with good planning, you and your family will have nothing to worry about. Related Article: How can you cope with medical inflation? Quality medical care. ManuGuard Medical Plan / Benefit.

  4. Step 1 of 7: Log in to our Customer Website, and click “Individual Insurance > My Claims” at top. Step 2 of 7: You can check the details of your individual insurance claims in the past 5 years. In addition, you can click “Individual Insurance > Start a Claim” at the top to know more about the submission procedure for different types of claims.

  5. Are you willing to lose a big portion of your hard-earned savings because of an illness? Manulife is a registered provider of Voluntary Health Insurance Scheme certified plans to protect you and your family. Discover our VHIS schemes now.

  6. 1. Using IPA Services outside of Hong Kong. You may call IPA for worldwide emergency assistance whenever you need help: Call IPA’s 24-hour Alarm Centre at (Local IDD code) (852) 2854 2762. State the following information: Name of your company. Name of the policyholder/patient. Policy number. Cause of illness/bodily injury.

  7. Hotline. 2108 1313. Our service hour is from. Mon - Fri, 9:00 am - 6:00 pm. Closed on Saturday, Sunday and Public Holiday.