搜尋結果
For reservations in Italy and for South Korean travellers in some cases, the service fee may be refundable if you cancel any time before check-in. Learn how to find the cancellation policy for a confirmed reservation.
If your Host cancels your reservation before check-in, you’ll receive a full refund, including service fees. Your refund will be sent to the payment method you used when you booked. If your reservation check-in is in more than 30 days, we’ll send your refund right away.
Request a partial or full refund from your Host. If you’d like to request a refund before or after your trip, refund requests of any amount can be handled through our Resolution Centre. Note that the Resolution Centre may not be available for use with some hotel stays.
Please note that your refund is subject to the Host’s cancellation policy. Additionally, your refund amount may also be affected by: Cleaning fees: Always refunded if you cancel before check-in. Airbnb service fees: Service fees are refunded if you cancel during the free cancellation period for your reservation.
Your first step is to message your Host to make it right. If they can’t fix it, they can offer you a partial refund through the Resolution Center. Here’s how refunds work when things don’t go just as planned. How you’ll get your money. Need to request a refund before or after a trip or Experience?
What you do if you break or damage something during your stay. You should let your Host know right away if you break or damage something during your stay. The best way to do this is by sending them a message through the Airbnb website or app, just in case our Community Support team needs to refer to it later.
There are several ways you can manually collect occupancy taxes from guests: If you’re using professional hosting tools, you may be able to add taxes for a listing. You can include tax within a special offer. You can collect from guests by using the Resolution Center after check-in.
