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  1. Contact Us. Customers are welcome to contact us through the following channels. New Applicant Hotline. 24-hour Member Hotline. Our Branches. Online Enquiry. Promises branches are all over Hong Kong, including Causeway Bay, Mong Kok, Kwun Tong, etc. Find your local branch now. Call our hotline at 31991199 or apply online.

  2. It is our pleasure to assist you! If you have further questions, or you cannot find the answers here, please contact our customer service representative at 3199 1199 or click here to contact us. Having technical troubles in managing your member accounts or applying for loans? Promise is here to help! Loan is transferred instantly upon approval!

  3. For any enquiries, please contact our Enquiry and Complaint Hotline at 3199 1199 during office hours. We apologize for any inconvenience caused. New Applicant Hotline

  4. You may contact our Customer Service Hotline at 3199 1199 during office hours (Mon-Fri: 9:00am-7:00pm; Sat: 9:00am-5:30pm).

  5. You may go to "Member Log-in" on the Promise website or call our 24-hour Member Hotline at 3199 1111, to check the latest information of your account (e.g. outstanding principal amount, etc.). What should I do if I forget my member ID?

  6. Introduce our service to your relatives/friends. From 1 April 2024 to 30 June 2024, members are entitled to obtain a cash reward of HK$1,000 if a relative/friend is referred to join us. And Referee can also enjoy the Welcome Offer. To obtain the reward, your relative/friend is required to provide your name and membership number when he/she ...

  7. www.promise.com.hk › en › faqFAQ | Promise HK

    New Applicant Hotline 3199 1199 24-hour Member Hotline 3199 1111 Latest Offers Welcome Offer Member Offer Loan Products Instant Personal Loan Low-interest Debt Consolidation Loan Tertiary Student Loan No-doc Loan for Self-employed Emergency Loan ...

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