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As a Host, you can change the price of a confirmed reservation by sending your guest a trip change request. If the guest accepts the request, the reservation will be updated and the guest will be charged or refunded if necessary.
You can book a reservation for the Host’s place again as you did before. Or, the Host can send you a special offer with the booking details that you’ve agreed on. You’ll have 24 hours to accept the special offer, and once you do, your reservation will be automatically confirmed.
Changes, cancellations and refunds for Hosts. Sometimes things come up and either you or your guest has a change of plans. To keep things running smoothly, here’s helpful info on how to cancel, what happens if you do, and how to use the Resolution Center.
You can also customise how your listing is shown on the map to be more general or specific in public search results. But for safety and convenience, always provide confirmed guests with your listing’s exact address and map location. Find out when and how you can edit your listing's address.
If you can't log in to your account. If you’re having trouble signing in to your account, try resetting your password (it’s easy—head to the reset password page ). If you can’t find reservation info once you log in, there’s a chance you may have two Airbnb accounts.
Canceling a guest’s active reservation is a big deal. Penalties will be applied unless the cancellation reason meets certain limited exceptions. Try to avoid it if you can. If you need to cancel the remainder of a reservation, make sure you message your guest to let them know what’s going on, and then contact us for help.
Changes and cancellations. If you or your guest needs to cancel or update a reservation, we’ve got you covered. We’ll help you navigate any cancellations or alterations, and explain what happens when changes are made. Processing cancellations. Plans change, and that’s okay.
