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2024年3月12日 · Customer Support Help with any issue. Get friendly support within 24 hours. Submit a Ticket or Email Us esr.support@esrgear.com To be sure our emails always make it to your inbox, please add us as a contact or put us on your whitelist. If you have a Gmail, Outlook, or Yahoo account, follow these steps. Setup ...
- Contact Support
- Warranty Period
- 30-Day Money-Back Guarantee For Any Reason
- Warranty Claims For Quality-Related Issues
- Products Not Covered by Warranty
Feel free to contact us via the following methods for any product questions; we’re always happy to help. I. Submit a question through the online form here II. Send us an email at esr.support@esrgear.com
All ESR products are covered by a 12-month warranty. An upgraded 24-month warranty can be activated by joining our Super User program once a product has been received. (See packaging of participating products for more information.) In special circumstances, e.g., crowdfunding campaigns, a product’s warranty will be subject to the campaign-specific ...
For products purchased on the official ESR website, undamaged products can be returned for a full refund, regardless of reason, within 30 days of the purchase. This does not include bulk orders, which are not refundable. (Note: ordering more than 10 units of a product will be considered a bulk order.) Once the returned item(s) arrives at the addres...
Any and all quality-related defects on items sold by ESR are covered by an extensive warranty of at least 12 months, starting from date of purchase. For quality-related warranty claims, ESR will offer a new replacement item of equal value according to extent of item’s defect. In situations where replacement is not an available or preferred option, ...
Products listed below are not eligible for warranty claim: 1. Free products (given to you through social media giveaways, redeemed with Super User Points, earned through Referral Program etc.) 2. Products without sufficient proof of purchase 3. Lost or stolen products 4. Items that have passed their warranty period 5. Non-quality-related issues (af...
Jessica - April 8, 2024. 1 2 3. The ESR blog is your source for iPhone, iPad, AirPods, Mac, Samsung, Pixel and Apple Watch accessories buying guides. Don't miss out on product news, deals, reviews, tips or how-tos. Learn about the protective cases, screen protectors, charging and the other gear you love!
Blogger Recruitment: blog@esrgear.com Bulk Purchasing: bulkpurchase@esrgear.com Media Inquiries: media@esrgear.com Become a Reseller: sales@esrgear.com Designed for MagSafe 15W Qi2 for MagSafe ...
2022年4月26日 · Updating the MagSafe Battery Pack Firmware for a faster iPhone charge is something every iPhone user should do. Apple released this firmware update on April 20, 2022, to help increase the battery’s pack maximum charging rate to 7.5 watts from the previous 5W limit. Apple introduced the MagSafe Battery Pack Firmware in July 2021.
2024年3月12日 · Track Your Order. 1. What is an order number and where can I find it? +. 2. Why is my order taking so long to be delivered? +. 3. Why are there no tracking details for my tracking number? +. 4. Why doesn’t my tracking number have a carrier assigned to it?
Please contact our Customer Support Team here if you are unable to track your order or have any other questions. Method 1: Log in to your ESR account (if you have signed up)and go to "My Orders",then copy and paste the Order Number Method 2: Go to the 1. ...
