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  1. Secure your internet connection and Device with a personal firewall. It ensures the right data goes to the right places, and keeps unwanted connections from accessing your data. Be alert to potential fraud

  2. Please contact your internet service provider regarding internet issues. Otherwise, please contact our customer service representative at 3199 1199 during office hours. If I encounter technical problems or practical issues, what should I do?

  3. Contact Us. Customers are welcome to contact us through the following channels. New Applicant Hotline. 24-hour Member Hotline. Our Branches. Online Enquiry. Promise’s branches are all over Hong Kong, including Causeway Bay, Mong Kok, Kwun Tong, etc. Find your local branch now. Call our hotline at 31991199 or apply online.

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  5. Promise stands by you at every critical moment. Whether it is to resolve cash flow problems, settle credit card debt, pay taxes or kickstart your business, we provide flexible financing solutions, and allow 24-hour loan applications online without handling fees.

  6. www.promise.com.hk › en › faqFAQ | Promise HK

    Important Information. Our Company has recently received reports from our customers concerning fraudulent impersonation of our staff or representatives, demanding repayment of loan. Please click here to know the details. FAQ. Select a category first, then choose a relevant question for more details. Apply For a Loan.

  7. Member Revolving Loan. Log in your online member account to withdraw approved credit without additional application or approval. Promise provides you with a convenient online platform to withdraw your loan and apply for raising your credit limit anytime. Log In.

  8. Can't find what you need from the FAQ section? PROMISE is here to help! Submit your enquiry or opinions via the form below and we will get back to you as soon as we can. Overview of Loan Product Information: The minimum and maximum repayment period is 3

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