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If a guest needs to cancel their reservation, we’re here to help you with a quick rebound. When a guest cancels: We’ll notify you immediately. We’ll unblock the reservation dates. We’ll coordinate payouts and refunds. In this article. Your payout when a guest cancels. Your calendar when a guest cancels. Guest refunds when they cancel.
Want to offer guests more flexibility? Or maybe you’d like a little more protection against cancellations? Either way, it’s easy to change your cancellation policy once you decide on one that works for you. It’s easy to change your cancellation policy once you decide on one that works for you.
We’ll help you navigate any cancellations or alterations, and explain what happens when changes are made.
If your Host cancels your reservation. If your reservation is cancelled by your Host, you'll get a full refund. If the cancellation happens within 30 days of your check-in, we’ll ….
Here’s how to find the cancellation policy for your Experience reservation: Before you book. You can find cancellation details on the Experience page under Things to know, and during the booking process—before you pay. After you book. To find the policy and cancellation options for your Experience reservation: iOS app. Android app. Mobile browser.
If you’ve booked a place where there’s a more strict cancellation policy, you could also consider changing your dates instead. Just put in a change request to the Host and any difference in price will be shown before you confirm the request. You could also message the Host as well, to let them know more about your circumstance and why you ...
To cancel a reservation: iOS app. Android app. Mobile browser. Click Today > Reservations. Select the reservation you want to cancel and click Details. Click Cancel reservation. Select your answers to the questions that follow, and click Next. Review and click Cancel reservation.
