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After someone passes away, their death must be registered with the Births and Deaths General Register Office - contact details of the Deaths Registry can be found in useful contact. The Deaths Registry will give you a 'certified copy of a death entry', more commonly known as the Death Certificate.
Bereavement Guide - you may save an electronic copy of the Bereavement Guide. Alternatively, you may print out the Bereavement Guide. If you’ve recently lost a loved one and need to sort out their HSBC accounts, we are here to answer your questions and help you through this difficult time.
Step 1 – Registering the death. When someone passes away the death must be registered. Step 2 – Notifying us and finding out banking relationship. Once you have registered the death you should notify HSBC and find out the deceased’s asset with us. Step 3 – Emergency needs. We can release funds from the estate to pay for the certain emergency needs.
Probate is a general term to describe the process to apply for the legal right to deal with an estate. Probate is required for the handling of the estate of the deceased. However, Probate is not required where all the deceased’s assets are held jointly with another person and the assets pass automatically to the joint owner.
All you need to do is to visit one of our HSBC branches with the original or certified copy of Death Certificate of the deceased. For someone who died in Hong Kong, other than Death Certificate, we also accept Certificate of Order Authorizing Burial of Body or Certificate of Order Authorizing Cremation of Body as the proof of death.
Maintenance schedule. Please note that system maintenance has been scheduled as follows: Non-regular schedule. Regular schedule. System of HSBC Broking will be under regular maintenance to ensure its performance. Find the schedule of system maintenance now.
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