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If you’re not able to be verified with this information, in limited circumstances, you may be eligible to provide other proof of who you are, like a marriage licence or court order, to complete this process. What a Host may ask for. The Host may ask for: Agreement to House Rules. ID after booking, as described below.
Our identity verification process is a series of steps to help ensure users within our community are genuine so that everyone can feel more confident using Airbnb. Every Host, co-Host and booking guest must be identity verified to use our platform.
We require primary Hosts, co-Hosts and booking guests to be verified for all stays on Airbnb. Certain Airbnb Experiences may require identity verification as well. Verifying your identity means verifying certain personal information, such as your legal name, address, phone number or other contact details.
We take steps to protect Airbnb's platform's integrity and mitigate the risks and losses associated with fraud, scams and abuse by taking action against violators.
When you host or help with hosting on Airbnb, you may be asked to provide information such as your legal name, date of birth, or government ID for verification. These details are required by law as part of a process called Know Your Customer (KYC).
How-to. Verify your phone number. Once you’ve added your phone number to your account, then guests, Hosts and Airbnb can contact you about your reservation. How-to. Why we require a profile. Airbnb profiles are a great introduction to guests and Hosts. It’s a way for people to know you’re authentic and committed to the spirit of … How-to.
Paying and communicating through Airbnb. Some people may suggest that you chat on Facebook messenger, by text or somewhere other than Airbnb. But if you do, you lose the protections of our cancellation and refund policies, Host damage protection, Host liability insurance, Terms of Service, Payments Terms of Service and other safeguards.
