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  1. www.promise.com.hk › en › contact-usContact Us | Branch Location | Promise HK

    Contact Us. Customers are welcome to contact us through the following channels. New Applicant Hotline. 24-hour Member Hotline. Our Branches. Online Enquiry. Promise’s branches are all over Hong Kong, including Causeway Bay, Mong Kok, Kwun Tong, etc. Find your local branch now. Call our hotline at 31991199 or apply online.

  2. www.promise.com.hk › en › about-usInformation | Promise HK

    2023年12月1日 · 24-hour Member Hotline The above services will gradually be resumed as soon as practicable after 07:30 am on 30 March 2024. In light of the above, we therefore recommend customers to make necessary arrangements in advance for the required services.

  3. www.promise.com.hk › en › online-enquiryOnline Enquiry | Promise HK

    For any enquiries, please contact our Enquiry and Complaint Hotline at 3199 1199 during office hours. We apologize for any inconvenience caused. New Applicant Hotline

  4. www.promise.com.hk › en › memberMember Zone | Promise HK

    Introduce our service to your relatives/friends. From 1 April 2024 to 30 June 2024, members are entitled to obtain a cash reward of HK$1,000 if a relative/friend is referred to join us. And Referee can also enjoy the Welcome Offer. To obtain the reward, your relative/friend is required to provide your name and membership number when he/she ...

  5. www.promise.com.hk › en › faqManage your Member Account | FAQ | Promise HK

    You may go to "Member Log-in" on the Promise website or call our 24-hour Member Hotline at 3199 1111, to check the latest information of your account (e.g. outstanding principal amount, etc.). What should I do if I forget my member ID?

  6. www.promise.com.hk › en › faqTechnical Support | FAQ | Promise HK

    It is our pleasure to assist you! If you have further questions, or you cannot find the answers here, please contact our customer service representative at 3199 1199 or click here to contact us. Having technical troubles in managing your member accounts or applying for loans? Promise is here to help! Loan is transferred instantly upon approval!

  7. www.promise.com.hk › en › why-promiseAbout Promise | Promise HK

    Promise (Hong Kong) Co., Ltd is a 100% wholly owned overseas subsidiary of SMBC Consumer Finance (hereinafter "SMBCCF"), one of the leading consumer finance institutions in Japan. Established as a licensed money lender in Hong Kong in 1992, Promise (Hong Kong) Co., Ltd inherits the experience of SMBCCF in credit management, operation management ...

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