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Promise’s branches are all over Hong Kong, including Causeway Bay, Mong Kok, Kwun Tong, etc. Find your local branch now. Call our hotline at 31991199 or apply online.
For any enquiries, please contact our Enquiry and Complaint Hotline at 3199 1199 during office hours. We apologize for any inconvenience caused. New Applicant Hotline
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Who is MOX bank?
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How can I access my MOX card information?
Enquiry and Complaint Hotline : 3199 1199 Overview of Loan Product Information: The minimum and maximum repayment period is 3 months and 84 months respectively.
If you are an existing customer and want to apply for a revolving loan, do not hesitate to call the 24-hour member hotline to get immediate help. New Applicant Hotline 3199 1199
Dial to our Member Hotline 3199 1111 and press 8 for "Initial setup / Forgot password", and then follow the instructions given by the voice system. Why can't I log in to the member zone? Your membership number must be in 7 digits, and your password must be in 6 digits (same as the password of 24-hour Member Hotline 3199 1111 ).
If you have further questions, or you cannot find the answers here, please contact our customer service representative at 3199 1199 or click here to contact us. Having technical troubles in managing your member accounts or applying for loans? Promise is here to help! Loan is transferred instantly upon approval! Learn more now.
Enquiry and Complaint Hotline : 3199 1199 Overview of Loan Product Information: The minimum and maximum repayment period is 3 months and 84 months respectively.