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  1. 旅行團或團體旅行保險索償:. 提交e索償. 您現可使用「轉數快」收取賠償款項. 在您設定「轉數快」為您的收款方法之前,您需透過手機/網上銀行或電子錢包登記「轉數快」。. 如您的手機號碼/電郵地址已綁定多個銀行帳戶和電子錢包,您需要設定其中一家 ...

  2. Travel Insurance Claim Form. Claim submission. • Visit eClaim platform at the following website www.zurich.com.hk/eclaim/en. OR submit this claim form by post/email. Post: Zurich Insurance Company Ltd, Claims Department, 26/F, One Island East,18 Westlands Road, Island East, Hong Kong OR. Email: claims@hk.zurich.com. Claim acknowledgement.

  3. Step 1: Prepare electronic document. See supporting documents checklist. Step 2: Submit the claim. If you are a policyholder: Submit a claim with ease on OneZurich Customer Portal. u000b. Make an eClaim using OneZurich. If you haven't created an OneZurich account yet, you can easily do so by clicking here to register. If you are an intermediary:

  4. Claims submission 申請索償: Claims must be submitted within 30 days from the date of incident through the following methods: 必須於事件發生後30日內經以下方法申請索償: visit eClaim (www.zurich.com.hk/eclaim/en) to submit a claim online透過e索償(www.zurich.com.hk/eclaim/)網上遞交索償申請. Complete this claim form and email or post to our company. 填妥此索償申請表並電郵或郵寄至本公司.

  5. Applicable only to the insured person for annual travel insurance: the insured person will become the policyholder for his/her insurance plan

  6. 旅遊保險索償申請表. Please complete this claim form and submit it together with all required supporting documents to us within 30 days following the loss. Otherwise, it may affect the process of your claim. If you have faxed your form, please do not post it again to avoid duplication. 請於蒙受損失後三十天內填妥本表格連同一切有關文件交回本公司以便處理,否則可能影響閣下之賠償處理。 為免重複,如已傳真表格,請勿重複郵寄。

  7. • Medical Claim Form should be completed and submitted within 30 days from the date of incident through email or post. 一般醫療索償必須於事故發生後30日內填妥此索償申請表並電郵或郵寄至本公司:

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