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A list of useful insurance and finance related forms for AXA Hong Kong including claim forms, product brochure and application forms.
下載AXA 香港所需表格 如索償表格, 產品說明書及保單申請書.
Making claims has just become simple and easy with AXA Hong Kong, choose the way you want to claim on your employee benefits, medical expenses, critical illness protection, etc.
Download the Emma by AXA app to enjoy the convenience of submitting your claims online. Submit all required document (s) and your claims will be processed within 7 working days. CLICK “DOWNLOAD EMMA BY AXA” TO DOWNLOAD THE APP UPLOAD CLAIM FORM (S) AND ALL SUPPORTING DOCUMENT (S) CLAIM REVIEW AND / OR SETTLEMENT. DOWNLOAD EMMA BY AXA.
You can also Download Emma by AXA now to enjoy the convenience of our e-Service platform! Applicable to outpatient claims incurred in Hong Kong. Each eClaim amount: up to HKD3,800. Quick processing of claim in 7 working days. AXA China Region Insurance Company Limited AXA General Insurance Hong Kong Limited. Mail the completed claim form to.
After completing this claim form, please submit it together with the supporting documents to our mailing address as stated on the form, or send via email at healthcare@axa.com.hk. Documents Required (Please “ ” against the documents you have submitted.)
For Insured/Insured Person/Eligible Person/Claimant who is an individual, only personal banking saving/current accounts will be accepted by AXA China Region Insurance Company (Bermuda) Limited (Incorporated in Bermuda with limited liability)/AXA General Insurance Hong Kong Limited (“AXA”).
如果您對團體傷殘保險計劃有任何疑問，請隨時致電（852）2519 1166 或電郵至eb.claims@axa.com.hk 與我們的客戶服務代表聯繫，以獲取更多信息。
EXPRESS CLAIMS SERVICE 特快理賠服務. Please mark a “X” in the box if you request to have your claim be processed by “Express Claims Service” which provides payment for medical claim which requires investigation.
Claim procedure: please (1) Complete this form, (2) Prepare the relevant documents listed on page 4, and (3) Email them to ec.claims@axa.com.hk 索償步驟：(1)填寫索償表，(2)提供證明文件（ 請參閱第4頁），(3)電郵至 ec.claims@axa.com.hk. SmartHelper Insurance/SmartHelper Plus Claim Form 「卓越」優傭樂保險「/ 卓越」豐盛優傭樂索償表.
