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  1. Select Orders & Returns on the Costco.com homepage and sign in using your email address and password. If you’re already signed in, you can also visit Orders & Purchases in your Costco.com Account. Select the View Order Details button next to the order you’d like to track. Select the Tracking link to be directed to the tracking website to ...

  2. It’ll change to "Shipped" once it’s turned over to the shipper and has tracking information available. Simply select View Order Details for more detailed information. Whenever you successfully complete an online order, you’ll be taken to a screen with your Order Confirmation number.

  3. For further assistance, please contact us at 1-800-955-2292. All digital Costco Shop Card orders are usually fulfilled within 2 hours, but may take up to 24 hours to process. If you need to resend the email, visit the tracking link in your Orders & Purchases. Back to Top.

  4. Select Order Status (you’ll find it near the bottom of the Costco.com home page) and sign in with your email address and password. Click the order number you’d like to track. You will find a tracking number link next to the item. This will direct you to the carrier’s website to track your shipment. Please keep in mind that the estimated ...

  5. Retrieving your order history is simple! Just head over to Costco.com and select Orders & Returns near the top of the page. Log in using your email address and password. Once in Orders & Purchases, select the time period you want to view. Voilà! You can see all orders placed within the last two years (in six month increments).

  6. The Costco Mobile App is specifically designed to create a dynamic shopping experience and offers convenient options and shortcuts that will save you time and money. Make the most of your membership and download the Costco Mobile App today, and start enjoying the convenience of shopping at Costco.com, anywhere, anytime! Benefits:

  7. We have been notified of people receiving scam calls disguised as our home office number (425-313-8100), Ecommerce number (800-955-2292), or Membership number (800-774-2678), stating they are from the “Costco Chinese Member Service." The scammers will have the person’s name, address, and phone number and attempt to convince them that an ...

  8. Upload the prescription as a PDF, JPEG, or PNG when submitting the order. An existing member who has ordered prescription eyeglasses on Costco.com in the past can use their on-file prescription by selecting ’Select from my Account’ when asked to provide a prescription during the ordering process. Upload the prescription within 5 days of the ...

  9. When you’re done shopping and ready to checkout, select Cart at the top right corner of the page, then select Checkout. Enter your shipping and payment information, then select Continue to Review Order. Carefully review your order then select Place Your Order. After completing your purchase, you’ll receive an order confirmation email with ...

  10. In-Home Delivery and Installation Service FAQs. Costco Logistics offers in-home delivery and installation services for many items sold on Costco.com. Check this information out for answers to frequently asked questions.

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